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FAQ

Q. How can I place an order?

A. You can order from us online,at our shop, by telephone or e-mail.

Q. What payment methods do you accept?
A. We accept payment by credit/debit card and paypal.

Q. Do you deliver everywhere in the UK?
A. We will deliver anywhere on the UK mainland. Please see our delivery section for more details

Q. What is your delivery charge?
Our delivery is absolutely FREE.

Q. Do you use couriers?
A. Yes, for the larger items.

Q. How long does delivery take?
A. The standard delivery time approx. 2-3 working days.

Q. What if I need an urgent delivery?
A. We recommend you phone our customer service and we can sort out the rest for you.

Q. How do I know when to expect my delivery?
A. Once your order is placed, we’ll confirm an exact delivery date with you as soon as we process your order.

Q. Can I collect from in store?
A. Yes, you can select to collection from our store if you prefer.

Q. What is your returns policy?
A. Please refer to our Returns Policy page for more information.